Preparing Your Computer for a WebEx Webinar

If you have never joined a WebEx session before, please prepare your web browser prior to the session by following the instructions below. You will only need to do this once.

In order to participate in a WebEx session, you need to install a WebEx add-on/extension.  The WebEx add-on/extension can be installed any time before the meeting starts. Once you download it for a specific browser, it will not need to be downloaded again for future sessions as long as you are using the same computer and browser. We recommend you install it at your earliest convenience. 

You can join a WebEx session on a Mac or PC running Chrome (preferred), Safari or Firefox.  You cannot currently access one of our webinars on a Chromebook.

You can also join a WebEx session using an iPad or an iPhone by downloading the free iOS app from the Apple Store. You can join a WebEx session using Android devices by downloading the free Android app from the Google Store.

If you experience any problems installing the required plug-in, please call NWOCA Support at 419-267-2804 or 419-267-2807.

Install and Test the Downloaded Add-on/ Extension

If you use are using Chrome on Mac or Windows
  • To download the WebEx extension go to where, after entering your name and email address, you will be prompted to install the new extension. 
  • You will then be taken into a WebEx session that is used for test purposes only. (Note that the test does not include audio, you are just ensuring that the extension is installed properly).
  • If you can successfully enter the test session, you then simply click Leave Meeting to exit out of the session or just close the WebEx meeting popup window.. Having done this you will now be able to participate in future WebEx sessions. 

If you use are using Safari or FireFox on Mac
  • To download the WebEx add-on go to where, after entering your name and email address, you will be prompted to download the new add-on. 
  • Click the Download and Agree button, then open the downloaded file located in the right side of the top toolbar (see image below). 
  • Find and double-click the WebEx Add-on icon and then follow the installation instructions. 


Joining the Session 

If you are preparing your computer in advance of your session, you will be able to join the session 15 minutes before it starts by clicking the link you have been given. 

If you have installed the plug-in after the session has started, click the link you were given to join the session.