Instructional Services Support
NWOCA Instructional Services Supports its member districts with questions on using WebWasher, Moodle and other web based systems that are hosted by NWOCA.
Remote Connections
Click the links below to begin a remote help session with an INS Staff person.
Mac Users Click Here | PC Users Click Here
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Mac Users will download VineServer which they install and run on their computer. Once loaded you will need to note your IP address and give it to the INS support person before a connection is made. See Mac Instructions |
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PC Users can click on the link, choose a person to connect with and be connected automatically. See Windows Instructions |
Phone Numbers
In both cases you should let the NWOCA support person know you need help by giving them a call first.
Dan - 419-267-2512
Judy - 419-267-2545
John - 419-267-2541
Kristie - 419-267-2607
Carol - 419-267-2628
Help Files
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Using CA Unicenter Helpdesk
Instructions on how to use the CA Unicenter helpdesk to enter tickets for support by NWOCA INS staff.
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Remote Assistance - Windows Instructions
Instructions with screen shots of how to install and use the Remote access software provided when clicking the PC link above.
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Remote Assistance - Mac Instructions
Instructions for using Vine Server for Mac OSX